https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612698#M136396 Mon, 13 Apr 2026 23:40:15 GMT BarryP70 2026-04-13T23:40:15Z https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612698#M136396 Mon, 13 Apr 2026 23:40:15 GMT https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612698#M136396 BarryP70 2026-04-13T23:40:15Z https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612710#M136397 <P>Same in Hasland</P> Mon, 13 Apr 2026 23:46:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612710#M136397 JTEZ 2026-04-13T23:46:09Z https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612712#M136398 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3720186">@BarryP70</a>&nbsp;, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4974836">@JTEZ</a>&nbsp;:&nbsp;What lights show on the router?</P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Mon, 13 Apr 2026 23:49:14 GMT https://community.ee.co.uk/t5/Broadband-Landline/Loss-of-wifi-New-Whittington-Chesterfield/m-p/1612712#M136398 XRaySpeX 2026-04-13T23:49:14Z