Contract renewal ripoff.

Ajmrac59 — Mon, 13 Apr 2026 20:14:23 GMT

So you get the contract renewal letter and although more last time you try to start the new contract.

phone up and after 2 calls and 1 1/2 hours of pain, they admit that the letter they sent must be wrong as they cannot start the contract at that price (£36) but offer is at £47!!

try to escalate as you have a letter with the price and no manager is available and get told maybe go into a store and see if they can help.

What is happening, scamming existing customers!

have raised a complaint and see where it goes, also sent it all to ofcom, for false advertising.

Re: Contract renewal ripoff.

XRaySpeX — Mon, 13 Apr 2026 20:17:16 GMT

OFCOM don't handle individual complaints. You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks or come to a deadlock you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form .

topic Re: Contract renewal ripoff. in Broadband & Landline

Contract renewal ripoff.

Re: Contract renewal ripoff.