topic Re: I need a new router in Broadband & Landline

I need a new router

Ann221 — Tue, 19 Jul 2022 16:22:07 GMT

My home router got broken, and I can't find how to get a replacement. I really don't want to have call someone, just want a replacement...?

Re: I need a new router

XRaySpeX — Tue, 19 Jul 2022 16:26:22 GMT

@Ann221 : Which router is it? In what way doesn't it work?

To get a replacement router you would need to phone CS & order 1. If you can't phone you could always buy a compatible generic router online or in the shops.

Re: I need a new router

Jasmineh — Sat, 11 Apr 2026 19:06:42 GMT

I know its 4 years later but how did you?

Re: I need a new router

XRaySpeX — Sat, 11 Apr 2026 21:23:31 GMT

@Jasmineh : As suggested above in this thread you latched onto.

Re: I need a new router

Leanne_T — Sun, 12 Apr 2026 07:01:42 GMT

Morning @Jasmineh

Thanks for coming to the community.

If you're router is no longer working, please get in touch with our broadband tech guides and they can help you get this sorted 🙂

Leanne.