topic Auto Cease Order in Broadband & Landline

Auto Cease Order

Johnf621 — Sat, 11 Apr 2026 19:43:35 GMT

Hi,

I am having trouble getting information from EE. I have placed an order for broadband and they have cancelled. Looking at the account it says Auto Cease order and says I have cancelled. I haven’t cancelled. Any idea what this means. They have been very unhelpful so far. I was promised a call on Friday but they never called back. I am doing a one touch switch from Talk Talk.

thanks

John

Re: Auto Cease Order

XRaySpeX — Sat, 11 Apr 2026 21:25:47 GMT

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

Re: Auto Cease Order

Johnf621 — Sat, 11 Apr 2026 22:18:07 GMT