topic Re: Need help with Bufferbloat or fix? in Broadband & Landline

Need help with Bufferbloat or fix?

ash2k — Thu, 25 Jul 2024 09:57:45 GMT

Bad latency in games, constant ping spikes and packet loss. I was having these issues for awhile now and only recently did a buffer bloat test and as you can see the Upload latency is way higher than it should be and this is the problem. its the same wireless and wired so its nothing to do with my hardware. Is there a fix for this?

Re: Need help with Bufferbloat or fix?

Mustrum — Thu, 25 Jul 2024 10:26:08 GMT

@ash2k 11ms latency is pretty good and to be expected.

It increases when you max out the available bandwidth, it can be reduced by restricting the amount of traffic you send or receive on the line using a system called QOS. However to do so you will need a router with that capability.

EE's latest router attempts to do this, but a good third party router has far more ability to control and fne tune in order to get the best results on your line.

HTH

Re: Need help with Bufferbloat or fix?

ash2k — Thu, 25 Jul 2024 10:30:19 GMT

I was more so talking about the 335ms upload latency which effects gaming

Also I have the latest smart hub is there changes I can make in the settings to reduce the upload latency? and if not which 3rd party router would you recommend

Re: Need help with Bufferbloat or fix?

Mustrum — Thu, 25 Jul 2024 11:05:39 GMT

@ash2k I don't have the latest router but Google suggests:

How to turn on gaming mode in EE?

Open the EE app. Select WiFi Controls from the Home screen. Tap WiFi Enhancer. Choose Game Mode.

As for a router, it depend if you have Digital Voice, if so you need the EE router. Then depending on your budget, have a look at Gaming routers from Asus or TP Link but others are also available, but asking on gaming forums for a more personalised recommendation.

Expect to do plenty of research, there are not quick easy fixes that I know of.

Re: Need help with Bufferbloat or fix?

scgf — Thu, 25 Jul 2024 19:21:41 GMT

This is my system. I'm on EE's 900Mbps package. I have my own router connected to the ONT - it is a TPLink ER605. I have a Mesh WiFi system connected to the router, in bridge mode - so the ER605 does all the hard work - NAT, DHCP etc..

It is crucial to use your own router and WiFi rather than what the broadband company supplies. The TPLink ER605 is only £49 on Amazon currently. I have three mesh WiFi units around the house so I get decent WiFi wherever I am.

Re: Need help with Bufferbloat or fix?

scgf — Fri, 26 Jul 2024 06:50:37 GMT

Further to my post above, I am using the full fibre package from EE. @ash2k - are you on a FTTC product through your copper telephone line? If so, I would still use my own equipment - you can buy a Draytek Vigor 130 modem, which connects to the Openreach broadband socket in your home (I have one available), or a used Openreach fibre modem from Amazon or eBay. To that you connect your choice of Mesh WiFi. Alternatively you can put the EE-supplied box in bridge mode and connect a Mesh WiFi system to that. In this case the first Mesh box connected to the modem will perform the authentication with EE and will do the hard work like NAT and DHCP. That should improve your results.

Re: Need help with Bufferbloat or fix?

XRaySpeX — Fri, 26 Jul 2024 10:58:17 GMT

@scgf : EE SHs don't have a bridge mode.

Re: Need help with Bufferbloat or fix?

scgf — Fri, 26 Jul 2024 11:24:28 GMT

Fair enough. You could use it as is, disable the WiFi and connect a decent Mesh WiFi system to it. Set the Mesh system to bridge mode. That would be far better than trying to use the SH router for WiFi. I see more complaints about broadband which relate to poor WiFi performance than anything else on various broadband forums and on Reddit. Most people don't appreciate that WiFi in the home doesn't really have anything to do with the broadband provider, other than it usually being provided by the supplied router. I was with Virgin Media and read no end of complaints, nearly all were to do with WiFi. I ran my VM router in bridge mode, connected my Mesh system and had rock solid internet access.

Re: Need help with Bufferbloat or fix?

SparkiUK — Sat, 11 Apr 2026 18:17:53 GMT

I'm getting buffer bloat now I've upgraded from the old BT 72mb connection to EE 900MB fibre the other day, never had issues before. Can I turn off the EE hub and use my own router or will the internet not work without their own hub/router

Re: Need help with Bufferbloat or fix?

JimM11 — Sat, 11 Apr 2026 18:27:56 GMT

@SparkiUK You can use your own hub direct on the ONT, you will lose all landline DV if you do so as an EE Hub is required for that.

Re: Need help with Bufferbloat or fix?

SparkiUK — Sat, 11 Apr 2026 18:31:55 GMT

I use a raspberry pi as my router but the EE hub feeds it the internet, and disabled the EE wifi as use my own unifi wifi, but wasn't sure I could bypass the EE router if it was locked behind a username and passwords. I tried to just bypass it but lost internet so assume I need some sort of username/password.

Re: Need help with Bufferbloat or fix?

XRaySpeX — Sat, 11 Apr 2026 18:36:12 GMT

@SparkiUK : In Using & Configuring a Third Party Router > Full Fibre you'll find everything you need to set up your router incl. the BB PPPoE creds. which are now the same as BT's. Ignore the stuff about VLAN for FF.

Re: Need help with Bufferbloat or fix?

JimM11 — Sat, 11 Apr 2026 18:37:12 GMT

@SparkiUK Yes you will need to set it up as a third part hub, linked below and DO NOT do anything with vlan it is NOT needed.

How Do I Use My Own Router for EE Home Broadband? | Broadband Help | EE