topic Re: WiFi Extender Pro 7 issues in Broadband & Landline

WiFi Extender Pro 7 issues

trevQPK — Sat, 21 Mar 2026 12:29:59 GMT

After working for three weeks the extender decided to unpair from the Pro 7 hub. All attempts to re-pair the extender failed with orange flashing lights. I then plugged the extender into the hub and it then paired and I could see it again in the manage broadband page as paired.

However, when I moved it, it wouldn’t connect to the hub by wifi. I then used my original setup using devolo power plugs and ethernet connections which I used with the previous series six extender and all works fine now.

Nothing has changed in my house but a bit annoyed I had to buy a pair of power plugs to get it working again. The BT mini connectors I was supplied for free when I got BT broadband gave up the ghost.

Re: WiFi Extender Pro 7 issues

JimM11 — Sun, 22 Mar 2026 12:11:44 GMT

@trevQPK Posted a reply on the other thread you have used did not see this one.

Re: WiFi Extender Pro 7 issues

simonkk — Mon, 06 Apr 2026 09:08:51 GMT

Well, it seems myself and quite a few others are having this issue and if someone tells me one more time to reboot use the lead or factory reset i will loose the plot. And yes it has been swapped out so has the router. Considering it is only 20 feet away and the fact we are paying for it, Its the worst piece of kit i have had the misfortune of using.

Time for a change

Rant over

Simon K

CCNA

Re: WiFi Extender Pro 7 issues

JimM11 — Mon, 06 Apr 2026 10:10:01 GMT

@simonkk What is it that you suspect is the issue, the Pro Extender or the Pro Hub, or just all off it in general?

Re: WiFi Extender Pro 7 issues

Markitos_672 — Tue, 07 Apr 2026 21:57:51 GMT

Mine as well is driving me mad, the extender keeps flashing green randomly then I have to re start the main router and this not ideal . Why is this happening all the time ? Any solution apart from re starting the main router ? Is the hub router 7 pro and extender.

Re: WiFi Extender Pro 7 issues

JimM11 — Tue, 07 Apr 2026 22:10:33 GMT

@Markitos_672 You should call EE CS, flashing green is not a listed condition for the EE 7 Smart Wireless device.

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