topic Manage wi-fi extenders and turn off the lights- how and where? in Broadband & Landline

Manage wi-fi extenders and turn off the lights- how and where?

Beardale — Wed, 01 Apr 2026 17:10:55 GMT

I've just been upgraded to the Smart Hub sh31B and supplied with 3 new wi-fi extenders. I've got everything connected, but I need to turn the lights off the extenders as they are very bright and one is going in a bedroom. The online hub manager, under 'advanced wi-fi - wi-fi extenders' tells me to download the app. I already have the app, and there is no option I can find for turning the lights off for the wi-fi extenders - or indeed, managing them in any way. I can turn the light off on the router, but there's no mention of the extenders' lights.

It's a minor problem, but frustrating because a tech guy told me to use the hub manager instead of the app, but the hub manager says use the app. Can anyone help?

Re: Manage wi-fi extenders and turn off the lights- how and where?

JimM11 — Wed, 01 Apr 2026 17:50:47 GMT

@Beardale Web manager see the link on the picture.

EE Smart Wifi Pro Extenders connect to each other? - The EE Community

Re: Manage wi-fi extenders and turn off the lights- how and where?

XRaySpeX — Wed, 01 Apr 2026 17:41:45 GMT

@JimM11 : Pix does not show - circling refresh.

Re: Manage wi-fi extenders and turn off the lights- how and where?

bobpullen — Thu, 02 Apr 2026 07:49:52 GMT

@Beardale wrote:
The online hub manager, under 'advanced wi-fi - wi-fi extenders' tells me to download the app...

Sounds like you're accessing the Hub Manager from a mobile device. When on that page, try going into the mobile device's web browser settings and enabling 'Desktop Mode'.

Alternatively, in the app the control is accessed in the Broadband section by panning right to your connected extender, tapping the overflow menu and then going to light brightness: -