https://community.ee.co.uk/t5/Broadband-Landline/Waiting/m-p/1610419#M135780 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4968606">@Kristinaliu</a>&nbsp;Call EE CS and have them redo the message and the email to you. Also check your Junk/Spam e-mails just in case that is where it went.</P><P><A href="https://ee.co.uk/help/profile/leaving-ee/im-leaving-ee-what-will-happen-with-my-bills#article-heading-3" target="_blank">Thinking of Leaving EE | Profile Help | EE</A></P><P><A href="https://ee.co.uk/help/orders/return-and-recycle-ee-product" target="_blank">Return and recycle your EE Broadband or EE TV products | Orders And Returns Help | EE</A></P> Wed, 01 Apr 2026 08:32:04 GMT JimM11 2026-04-01T08:32:04Z https://community.ee.co.uk/t5/Broadband-Landline/Waiting/m-p/1610416#M135779 <P>My board band contract ends, I received a SMS mentioned Email sent to me for returning router. &nbsp;However, I cant find it, so I dont have the QR code to send it back. What can I do next? Thx</P> Wed, 01 Apr 2026 08:09:28 GMT https://community.ee.co.uk/t5/Broadband-Landline/Waiting/m-p/1610416#M135779 Kristinaliu 2026-04-01T08:09:28Z https://community.ee.co.uk/t5/Broadband-Landline/Waiting/m-p/1610419#M135780 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4968606">@Kristinaliu</a>&nbsp;Call EE CS and have them redo the message and the email to you. Also check your Junk/Spam e-mails just in case that is where it went.</P><P><A href="https://ee.co.uk/help/profile/leaving-ee/im-leaving-ee-what-will-happen-with-my-bills#article-heading-3" target="_blank">Thinking of Leaving EE | Profile Help | EE</A></P><P><A href="https://ee.co.uk/help/orders/return-and-recycle-ee-product" target="_blank">Return and recycle your EE Broadband or EE TV products | Orders And Returns Help | EE</A></P> Wed, 01 Apr 2026 08:32:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/Waiting/m-p/1610419#M135780 JimM11 2026-04-01T08:32:04Z