topic Re: Broadband issues in Broadband & Landline

Broadband issues

Craig257 — Sun, 29 Mar 2026 21:57:43 GMT

Any having problems with WiFi just completely went off white box LOS is red flashing orange router

Re: Broadband issues

XRaySpeX — Sun, 29 Mar 2026 22:01:11 GMT

@Craig257 : If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Broadband issues

Craig257 — Sun, 29 Mar 2026 22:15:54 GMT

Nope can't contact ee as there app is down my white box is for LOS is red and router is flashing orange LAN is green basically loss of. Service for what I don't know

Re: Broadband issues

XRaySpeX — Mon, 30 Mar 2026 02:21:57 GMT

Then why not Check service in your area ?