topic How to set compatible WiFi to 2.4ghz in Broadband & Landline

How to set compatible WiFi to 2.4ghz

Horaldo — Thu, 26 Mar 2026 18:56:52 GMT

Hi.

I have a device that needs to connect to 2.4ghz WiFi for it to connect. My EE smart hub 7 Pro says in its technical specs that it can output 2.4ghz, but the compatibility mode only splits the original 6ghz down to 5ghz. Is there a way to change the 5ghz down to 2.4?

Re: How to set compatible WiFi to 2.4ghz

JimM11 — Thu, 26 Mar 2026 20:05:48 GMT

@Horaldo You are looking at it wrong with the statement that you have made.

Set up and use Compatible WiFi | Broadband Help | EE

Re: How to set compatible WiFi to 2.4ghz

XRaySpeX — Thu, 26 Mar 2026 20:35:18 GMT

Try setting up Compatible WiFi on the router under Advanced > Wireless Settings (it defaults to 2.4 GHz) & connect your problematic 2.4 GHz devices to that.