topic Re: Fibre broadband in Broadband & Landline

Fibre broadband

salmoliv — Wed, 25 Mar 2026 23:49:36 GMT

I've received an email from BT. My fibre broadband contract is expiring soon.

1- I can renew with BT, but somehow I need to upgrade to a package with options I don't need. 900Mb / £48

2- I've logged into my EE account and can get a 1.6GB fibre broadband for cheaper. £42 I think (I can't check as the website is under maintenance ...) - and I think I can add TV

3- As I have BT and EE, BT (or EE) has kindly offered to migrate my package ... but I can't choose the 1.6GB option. And the 900Mb is more expensive than staying with BT (doesn't make sense) - and I can't add TV

So, I guess my choices are:

1- stay as it is, it works well

2- cancel BT and go with EE

Anyone else had a similar dilema? Which option have you chosen?

Re: Fibre broadband

salmoliv — Wed, 25 Mar 2026 23:44:33 GMT

A picture is worth a thousand words ...

Re: Fibre broadband

salmoliv — Thu, 26 Mar 2026 00:00:55 GMT

Am I missing something obvious? Why is my post not allowed?

Re: Fibre broadband

XRaySpeX — Thu, 26 Mar 2026 02:34:13 GMT

Option 1.

The prices you see on EE website are for new BB custs. You won't get those as your not a new cust to BT/EE. If you want to to move to EE you need to do it thro' your BT a/c.

Re: Fibre broadband

XRaySpeX — Thu, 26 Mar 2026 02:38:26 GMT

Is "hardware" a link? Just try clicking Reply again.

Re: Fibre broadband

salmoliv — Thu, 26 Mar 2026 23:47:16 GMT

Yes, a hyperlink. Aren't they allowed?

Re: Fibre broadband

salmoliv — Thu, 26 Mar 2026 23:52:52 GMT

But I will be a new broadband EE customer, no?

I've never had broadband with EE before ... my contract has always been with BT.

I forgot Option 4. Virgin Media. As nowadays, new customers seem to be rewarded more than loyal ones ...

Re: Fibre broadband

XRaySpeX — Fri, 27 Mar 2026 00:56:54 GMT

BT & EE are both part of the same group. So when you move from 1 to t'other you are counted as an existing customer.

Hyperlinks are permitted but I don't know why it's failing if a repeated Reply doesn't fix it. Maybe it's the URL under the hyperlink. What is that?