topic Re: No broadband in Broadband & Landline

No broadband

Ianfletcher77 — Thu, 19 Mar 2026 12:02:47 GMT

Hi I’ve had no broadband for 24 hours

had a engineer come to my property today

he said the problem is outside

but won’t be fixed till Monday the 23rd

Ive Only just moved over to EE and the service

has been awful

anyway of hurrying up this process ?

This is ment to be the best broadband provider

25 times and its by far the worst I’ve had

JimM11 — Thu, 19 Mar 2026 12:46:50 GMT

@Ianfletcher77 No way to push it on any faster, you just have to wait until whatever is wrong is dealt with!

Katie_B — Thu, 19 Mar 2026 16:27:09 GMT

Thanks for coming here.

I am sorry to hear that you have not had the best start.

As mentioned by @JimM11 there is no way for us to escalate this any quicker.

Please keep us updated following the engineer visit on Monday.

Katie