topic Re: Landine voicemail in Broadband & Landline

Landine voicemail

D38813 — Wed, 18 Mar 2026 13:04:00 GMT

Does anyone know how to switch off the automatic voicemail service? I have an answerphone as part of my landline which I would rather use but can’t find any details as to how I switch it off.
TIA

Debbir

Re: Landine voicemail

JimM11 — Wed, 18 Mar 2026 14:34:02 GMT

@D38813 Yes, EE does NOT ALLOW it to be switched off! Call them if you wish to take it up with EE CS, or have a search on the Digital Home Phone section.

Re: Landine voicemail

XRaySpeX — Wed, 18 Mar 2026 14:37:35 GMT

You can't turn landline 1571 VM service OFF but when you dial 1571 under Personal Options (2) > Calling Options (3) > Ring Period (2) there is an option to set the ring period to Short (4 rings), Medium (7 rings) or Long (10 rings) to give time for your own answering machine or yourself to pick it up.

Re: Landine voicemail

D38813 — Wed, 18 Mar 2026 14:41:30 GMT

HiThanks for your response - I’ll contact EE directly.
CheersDebbie

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