https://community.ee.co.uk/t5/Broadband-Landline/Broadband-not-working/m-p/1607462#M135235 <P>EE mobile internet is working however, broadband is not, stopped working at 1:58AM and still down</P> Tue, 17 Mar 2026 02:24:31 GMT faizulhaque 2026-03-17T02:24:31Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-not-working/m-p/1607462#M135235 <P>EE mobile internet is working however, broadband is not, stopped working at 1:58AM and still down</P> Tue, 17 Mar 2026 02:24:31 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-not-working/m-p/1607462#M135235 faizulhaque 2026-03-17T02:24:31Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-not-working/m-p/1607475#M135238 <P>What lights show on the router?&nbsp;</P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Tue, 17 Mar 2026 03:30:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-not-working/m-p/1607475#M135238 XRaySpeX 2026-03-17T03:30:48Z