topic Not renewing contract in Broadband & Landline

Not renewing contract

julsanna — Sun, 15 Mar 2026 10:17:51 GMT

Hi,

My contract renew due on 9th April but I do not want because moving abroad.
How can I cancel this but using the plan til 9th April?
A bit confusing what I found so I thought maybe I get an answer here.

thank you!

Re: Not renewing contract

JimM11 — Sun, 15 Mar 2026 11:53:42 GMT

@julsanna It is all explained here in the EE Help!

How Do I Cancel My Broadband or TV Plan? | Profile Help | EE

Re: Not renewing contract

XRaySpeX — Sun, 15 Mar 2026 12:05:40 GMT

To cancel your EE BB & Home Phone when you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 1) in my sig. and give 30 days notice. You'll have use of it until at least 14 Apr.

Re: Not renewing contract

julsanna — Sun, 15 Mar 2026 12:08:11 GMT

so if I cancel today I can use my plan til it's end (9th April) but won't renew?

sorry for the silly question just want to be sure🙈

Re: Not renewing contract

XRaySpeX — Sun, 15 Mar 2026 12:11:38 GMT

That is correct!

Contracts don't renew anyway. They just carry on on a rolling 30-day notice basis.

Re: Not renewing contract

julsanna — Sun, 15 Mar 2026 14:20:04 GMT

thank you! never done this before and wasn't sure but thank you for your help (even was probably obvious the answer😅)

have a great Sunday!😊

Re: Not renewing contract

XRaySpeX — Sun, 15 Mar 2026 15:46:15 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.