topic Re: Caller with EE bdge in Broadband & Landline

Caller with EE bdge

Yagmur1 — Sat, 14 Mar 2026 11:57:45 GMT

A person wearing an EE badge called Tuesday saying EE were up grading fibre cables in Highbridge area Somerset and we would get new router. Strange as we could have been told online. Is this some sort of scam or potential fraud. Any one could print a badge with EE on it.

Re: Caller with EE bdge

Yagmur1 — Sat, 14 Mar 2026 11:59:50 GMT

Is EE upgrading the fibre network in Highbridge Somerset

Re: Caller with EE bdge

XRaySpeX — Sat, 14 Mar 2026 12:26:17 GMT

@Yagmur1 : Are you already with EE for BB?

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

Re: Caller with EE bdge

bristolian — Sat, 14 Mar 2026 12:26:25 GMT

Your posts across different threads have been merged together

@Yagmur1 wrote:
A person wearing an EE badge called Tuesday ....Any one could print a badge with EE on it.

I think you have your answer there... asking for an ID card may have seen these cold-callers scurry away PDQ

Re: Caller with EE bdge

Chris_S — Sat, 14 Mar 2026 12:50:20 GMT

Hi @Yagmur1

Thanks for getting in touch with us here in the EE Community.

You can check any planned upgrade works in your area on Openreach's website.

Are you experiencing issues at the moment?

Chris S