topic Re: Fix port forwarding in Broadband & Landline

Fix port forwarding

ivannetta — Fri, 06 Mar 2026 10:20:27 GMT

For some of those that might struggle with opening ports and then realising they dont even work i have sigma fix for this ♥️♥️

go to ur firewall settings on admin panel, click configuration and turn off upnp and ur done 🥺

Dont call ee support asking for help with port forwarding as i waited 40 minutes to get transfered 3 times and get told they dont know 😢

Re: Fix port forwarding

JimM11 — Fri, 06 Mar 2026 11:20:44 GMT

@ivannetta With what relevance to the specific and yes EE may not be able to answer regarding port forwarding. EE help guidance is there for that reason.

Port Forwarding: Access to your home network | Broadband Help | EE

Re: Fix port forwarding

Debbie_G — Fri, 06 Mar 2026 16:32:44 GMT

Hi @ivannetta.

Welcome to the community.

Thanks for sharing what worked for you. The link @JimM11 posted above includes helpful step‑by‑step instructions for setting up port forwarding on EE hubs.

Debbie

Re: Fix port forwarding

bobpullen — Tue, 10 Mar 2026 11:17:29 GMT

Not sure why this would be required unless UPnP had automatically created a port forwarding rule that clashed with one you were trying to setup.

I have UPnP enabled and have no problem with port forwarding 🤔