topic Re: Connection my phone to the EE app in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606105#M134906 <P>What function does it perform for you? Does it have a SIM in it?</P><P>What name &amp; model no. is printed on its label&nbsp;(read label or post a pix)?</P> Mon, 09 Mar 2026 16:26:07 GMT XRaySpeX 2026-03-09T16:26:07Z Connection my phone to the EE app https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606094#M134901 <P>Hi, I’m new to EE, just got the smart 5 box, Iv downloaded the EE app but really struggling to connect device? Iv put my account number and that shows I have an account for broadband, when I’m trying to add my details, it states account number invalid? I’m confused&nbsp;</P> Mon, 09 Mar 2026 16:05:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606094#M134901 Zeto7444 2026-03-09T16:05:08Z Re: Connection my phone to the EE app https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606097#M134903 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4956181">@Zeto7444</a>&nbsp;: What is a Smart 5 box? Is it a 5G mobile BB router?</P><P>If so,&nbsp;You don't need an a/c no. to link a mobile router. That's for fixed Home BB. You link it by its mobile no.</P> Mon, 09 Mar 2026 16:08:37 GMT https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606097#M134903 XRaySpeX 2026-03-09T16:08:37Z Re: Connection my phone to the EE app https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606102#M134905 All I know it’s smart 5 EE box<BR /><BR /><BR />Sent from Gmail Mobile Mon, 09 Mar 2026 16:16:30 GMT https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606102#M134905 Zeto7444 2026-03-09T16:16:30Z Re: Connection my phone to the EE app https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606105#M134906 <P>What function does it perform for you? Does it have a SIM in it?</P><P>What name &amp; model no. is printed on its label&nbsp;(read label or post a pix)?</P> Mon, 09 Mar 2026 16:26:07 GMT https://community.ee.co.uk/t5/Broadband-Landline/Connection-my-phone-to-the-EE-app/m-p/1606105#M134906 XRaySpeX 2026-03-09T16:26:07Z