https://community.ee.co.uk/t5/Broadband-Landline/Order-tracking-not-working/m-p/1605808#M134834 <P>My tracking number from my contract confirmation email was working yesterday however today it is saying when i try to track that something is not right and i cant track my broadband product order</P> Sat, 07 Mar 2026 16:37:04 GMT Danielle1933 2026-03-07T16:37:04Z https://community.ee.co.uk/t5/Broadband-Landline/Order-tracking-not-working/m-p/1605808#M134834 <P>My tracking number from my contract confirmation email was working yesterday however today it is saying when i try to track that something is not right and i cant track my broadband product order</P> Sat, 07 Mar 2026 16:37:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-tracking-not-working/m-p/1605808#M134834 Danielle1933 2026-03-07T16:37:04Z https://community.ee.co.uk/t5/Broadband-Landline/Order-tracking-not-working/m-p/1605876#M134856 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2916624">@Danielle1933</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>You should be able to track the order in the EE app or by l<A href="https://auth.ee.co.uk/e2ea8fbf-98c0-4cf1-a2df-ee9d55ef69c3/b2c_1a_rpbt_signupsignin/oauth2/v2.0/authorize?client_id=794c700c-80b4-4aa6-9cde-3a480ee52170&amp;scope=openid%20offline_access%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fdigital.mble-sub.selfservic-context.read%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fdigital.persn-id.id.read%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fidentity.billing-accounts.read%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fidentity.individual.all%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fidentity.individual.read%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fidentity.profile.read%20https%3A%2F%2Fauth.ee.co.uk%2Fapi%2Fconversational.mobile.messaging.read%20profile&amp;redirect_uri=https%3A%2F%2Fee.co.uk%2Fhelp%2Fcontact-ee&amp;client-request-id=bf4db5a3-5fe0-4c00-9142-331064fbfdcb&amp;response_mode=fragment&amp;response_type=code&amp;x-client-SKU=msal.js.browser&amp;x-client-VER=2.32.0&amp;client_info=1&amp;code_challenge=Uh10TWPL3LtfveiKtYIDpuS10rhGY2t3IS77JkQYMK0&amp;code_challenge_method=S256&amp;prompt=select_account&amp;nonce=75a271f3-e136-4e91-ab5b-14457d36181e&amp;state=eyJpZCI6IjUyYmQzNTYzLTQ2MjItNDg2OC04NmQwLTQzNjk2NjBkYjJlMiIsIm1ldGEiOnsiaW50ZXJhY3Rpb25UeXBlIjoicmVkaXJlY3QifX0%3D" target="_blank">ogging in through the website</A>.</P> <P>Once you login choose Manage, then Orders and it should show there.</P> <P>If you still can't see any order details, give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call, and they'll check everything is okay with the order, and as long as it is, look into this further for you.</P> <P>Michael</P> Sun, 08 Mar 2026 08:45:00 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-tracking-not-working/m-p/1605876#M134856 Michael_D 2026-03-08T08:45:00Z