topic Re: I am new to EE with broadband in Broadband & Landline

I am new to EE with broadband

Michelle218 — Fri, 27 Feb 2026 13:06:04 GMT

My contract starts today. My hub keeps flashing orange. How long will it take to connect the WiFi

Re: I am new to EE with broadband

JimM11 — Fri, 27 Feb 2026 13:17:57 GMT

@Michelle218 EE and all providers more than likely up and until midnight of the day to switch over and get the connection all sorted, have you had any text e-mail etc from EE as welcome you are NOW connected etc?

Re: I am new to EE with broadband

Michelle218 — Fri, 27 Feb 2026 13:33:32 GMT

Hi, i had an email to say Your Service Is Now Live.

I did read it may take up to midnight from a previous email but I assumed my wifi would work now as my Service is live.

Re: I am new to EE with broadband

JimM11 — Fri, 27 Feb 2026 16:23:35 GMT

@Michelle218 You don't say what you have so here is the general help, just see about the lights for your specific one!

https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean

Re: I am new to EE with broadband

Michelle218 — Fri, 27 Feb 2026 16:42:17 GMT

Hi Jim, thank you for your help and advice. I am now up and running.

Regards Michelle

Re: I am new to EE with broadband

Leanne_T — Fri, 27 Feb 2026 17:59:30 GMT

Great news @Michelle218

Thanks for joining the community and EE.

If you have any questions in future, you know where we are.

Have a great night.

Leanne.