topic Re: Connecting TP-Link RE330 extender to EE Smart Hub in Broadband & Landline

Connecting TP-Link RE330 extender to EE Smart Hub

colloB — Sun, 08 Feb 2026 15:45:47 GMT

I have followed all the instructions but cannot connect.

My WiFi network recognises the extender, but not the password. This is supposed to be the same as my network password, but will not work.

it's been suggested that it could be something to do with the EE Router and possibly needing to verify the password, but I'm not sure about this.

Any help would be welcome.

Thanks

Re: Connecting TP-Link RE330 extender to EE Smart Hub

XRaySpeX — Sun, 08 Feb 2026 15:55:35 GMT

Show us the msg not recognising the pwd, but hiding your pwd..

Re: Connecting TP-Link RE330 extender to EE Smart Hub

colloB — Sun, 08 Feb 2026 16:13:31 GMT

this is it.

I'm using the Tether app. The extender appears to be on seems to be on the network list.

I've also tried connecting with WPS, but nothing happens

Thanks

Re: Connecting TP-Link RE330 extender to EE Smart Hub

JimM11 — Sun, 08 Feb 2026 16:18:59 GMT

@colloB RE330 depending on which Smarthub you are using as you do not say, but the RE goes as high as WPA2-PSK mode, so have a look at what is set on your Router with the SSID you are trying to connect to!

1910013049_Range Extender Setup Help_REV1.0.0.pdf

Re: Connecting TP-Link RE330 extender to EE Smart Hub

colloB — Tue, 10 Feb 2026 14:10:33 GMT

this is now sorted. I contacted TP Link help and they sorted it.

To be honest I'm not sure what the issue was, the extender, router or me, but it now works ok

Thanks for the help replies

Re: Connecting TP-Link RE330 extender to EE Smart Hub

JimM11 — Tue, 10 Feb 2026 14:19:42 GMT

@colloB As long as it is working and you are happy, that is all that matters!

Re: Connecting TP-Link RE330 extender to EE Smart Hub

WelshLady1948 — Mon, 16 Feb 2026 14:17:33 GMT

Hi colloB, do you recommend the TP-Link RE330 ?

Im looking for Wi-Fi extender for dead spot in our conservatory plus easy to set up for a senior citizen !

I asked EE for their cost of supplying one, I was quoted £10 a month !

not sure if that price was ongoing for the duration of using the EE Wi-Fi extender ? A bit pricy

thank you.

Re: Connecting TP-Link RE330 extender to EE Smart Hub

colloB — Mon, 16 Feb 2026 14:30:48 GMT

Hello

It's working fine.

As you can see from the thread above I had a few issues installing originally, although it should be straightforward.

TP Link helped me get it sorted eventually.

Hope this helps

Re: Connecting TP-Link RE330 extender to EE Smart Hub

JimM11 — Mon, 16 Feb 2026 14:34:26 GMT

@WelshLady1948 Say what model of EE Router you have few Tp-Links may cause less problems, the RE330 is a bit long in the tooth now!

Re: Connecting TP-Link RE330 extender to EE Smart Hub

WelshLady1948 — Mon, 16 Feb 2026 17:26:51 GMT

I have smart hub plus

thank you for any advice 🙂

Re: Connecting TP-Link RE330 extender to EE Smart Hub

JimM11 — Mon, 16 Feb 2026 17:51:18 GMT

@WelshLady1948 The Tp-Link RE500X is were you should start from as an AX comp version!

Re: Connecting TP-Link RE330 extender to EE Smart Hub

WelshLady1948 — Mon, 16 Feb 2026 19:02:01 GMT

Thanks for info

- Link RE500X

Re: Connecting TP-Link RE330 extender to EE Smart Hub

DavidAddis — Fri, 27 Feb 2026 17:02:39 GMT

Can you say what TPLink suggested please, as I am abit fed up putting my router PW in and told is wrong

Re: Connecting TP-Link RE330 extender to EE Smart Hub

WelshLady1948 — Fri, 27 Feb 2026 17:17:36 GMT

“ Link RE500X” Was suggested to me.