topic EE hub in Broadband & Landline

EE hub

Geordier1 — Wed, 11 Feb 2026 13:56:37 GMT

Devices will not stay connected to hub ring doorbell,Halo Central heating,even the mini box for bedroom disconnects.Tried rebooting several times ?

Re: EE hub

JimM11 — Wed, 11 Feb 2026 14:03:36 GMT

@Geordier1 What EE Router are you using for the connection, you may just have to setup the compatible network for those devices!

https://ee.co.uk/help/broadband/manage-use/how-to-set-up-compatible-wifi?

Re: EE hub

Geordier1 — Thu, 12 Feb 2026 21:18:45 GMT

Smart hub 7 plus

Re: EE hub

JimM11 — Thu, 12 Feb 2026 22:13:09 GMT

@Geordier1 Still the same answer, try the compatible from the link above!

Re: EE hub

meldon77 — Sun, 15 Mar 2026 18:37:29 GMT

I am trying to follow the link above but I don't seem to have an option for "compatible Wifi". Just Guaest Wifi. Is this article out of date?

Re: EE hub

XRaySpeX — Sun, 15 Mar 2026 18:39:52 GMT

@meldon77 : No, but which router do you have? Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your problematic 2.4 GHz devices to that.

Re: EE hub

JimM11 — Sun, 15 Mar 2026 18:43:30 GMT

@meldon77 What EE Hub are you using, look at the link below and compare yours, from the EE Hub6 Plus they all have Comp network! Section to look at is this,,,,

Multiple SSIDs

Yes with select models/software
Main/Guest/Compatible WiFi

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

Re: EE hub

meldon77 — Sun, 15 Mar 2026 19:06:34 GMT

I managed to find it in the admin panel on http://192.168.1.254/

Re: EE hub

XRaySpeX — Sun, 15 Mar 2026 19:11:42 GMT

@meldon77 : & so you should!