topic Re: Full Fibre in Broadband & Landline

Full Fibre

Gratias — Sat, 07 Feb 2026 11:44:36 GMT

I've been told that when my current contract ends (I’m on Fibre 36 Essentials) I will have to move to Full Fibre; This was news to me.

My situation is that I have no direct line of view to the nearest telegraph pole and, since 1980, I seem to have used the same copper wire as my immediate neighbour. There was just the one wire, so my phone must have been split off at some point on my neighbour’s property and then run under our eaves. Last year 2 more wires ran from the telegraph pole to my neighbour’s property. At least one must have been for full fibre.

I’ve spoken to my neighbour just the once. He’s a recent occupant. There is no dispute with him. I do not feel I can ask him what the two additional wires are for.

So, I have reservations about being able to go Full Fibre technically. And if that’s the case, where does it leave me?

Re: Full Fibre

JimM11 — Sat, 07 Feb 2026 12:52:00 GMT

@Gratias The cable from the home is normally minimum 4 core but can be 6, only two are used for connection and the others are spares in case something breaks, cable could have been done two for you and two for next door, anyway Fibre requires it's own cable direct off the pole, can be a few reason's why it lands on the other property before extending to yours, may just require an OR Site survey before Fibre get's organised to your address!

Re: Full Fibre

XRaySpeX — Sat, 07 Feb 2026 15:18:41 GMT

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

Re: Full Fibre

Gratias — Sun, 08 Feb 2026 09:29:08 GMT

XRaySpeX

When I enter my telephone number I get

"There is no data available. This may be because it is not a BT line or it is a number which has been moved to an IP Voice service. We advise using the address to check availability instead.

I do have Digital Voice

Using my UPRN results in

"We are sorry but the checker is unavailable at the moment. Please try again later."

The third alternative is Access line Id, which I dont know.

I have set things in motion. I have taken it as read that I must move to Full Fibre amd I now have an appointment with an Openreach engineer in the pipeline. I just hope my reservations are groundless.

Re: Full Fibre

JimM11 — Sun, 08 Feb 2026 09:50:30 GMT

@Gratias You click on the Address Checker box, then the home Number and the Postcode fields are all that is needed....

Re: Full Fibre

Gratias — Sun, 08 Feb 2026 10:01:54 GMT

JimM11 / XRaySpeX

Did not spot the address tab option

This time got

Image upload failed. Try uploading a different image or from some other source.

This was at the bottom of the message, ie a EE community message, not a checker one.

Re: Full Fibre

XRaySpeX — Sun, 08 Feb 2026 11:43:06 GMT

You need to take a Screenshot/Snip of the results to store an image file on your device & then use the Camera icon above your text to upload an image file to here.

Re: Full Fibre

Denzel99 — Sun, 08 Feb 2026 12:21:04 GMT

When the checker says:

"We are sorry but the checker is unavailable at the moment. Please try again later."

it's just busy. Try the UPRN again. In my experience, even immediately trying again works.

Re: Full Fibre

Gratias — Mon, 09 Feb 2026 09:43:53 GMT

@ XraySpeX

This is what you're after?

Re: Full Fibre

Gratias — Mon, 09 Feb 2026 10:26:02 GMT

@ Denzel99

I used the full adress and got a result from that option. Thank you

Re: Full Fibre

Gratias — Wed, 11 Feb 2026 11:05:48 GMT

@XRaySpeX

Did I manage to send the table correctly?

Was there anything in it of importance?

Re: Full Fibre

JimM11 — Wed, 11 Feb 2026 11:13:18 GMT

@Gratias The table shows you are in a Full Fibre and the connection is available, how OR get's that to you OH cabled is down to them even if the Anchor it on the other part off the building! If you re contract more than likely you will be pushed FF connection!

Re: Full Fibre

Gratias — Wed, 11 Feb 2026 11:47:36 GMT

@JimM11

I'm familiar with OH = OverHead. I assume OR = OpenReach

I was more than pushed FF. No option.

Thanks for the help, all of you.

With all these badges I've accumulated I feel like im back in the scouts. Is there one for a knotty problem solved?

Re: Full Fibre

JimM11 — Wed, 11 Feb 2026 12:16:20 GMT

@Gratias FF = Full Fibre, ie FTTP fibre to the premises ie your home to the exchange with all the interconnect in between, spines and branches, that OR Openreach have used to plan how it got to the home!

That badge you get later further down when you runout off room for them all!

Re: Full Fibre

XRaySpeX — Wed, 11 Feb 2026 12:53:12 GMT

Yes, you could get FTTP there. It will be supplied to you overhead, probably by the same route FTTC comes, but OR will eventually decide the route.

However, if you don't recontract or make any other changes, you should be able to stay on your current FTTC 36 Meg plan. Otherwise you will be forced to FTTP.

Re: Full Fibre

Redacted — Sun, 15 Feb 2026 17:57:54 GMT

My house had no line of sight to a pole. Openreach put an additional pole in just for my house. It took a few weeks but they sorted it all out without me getting involved.