topic Re: Wifi problems in Broadband & Landline

Wifi problems

Sj113 — Fri, 30 Jan 2026 20:41:09 GMT

Hi we had a storm the other day and ever since the laptops or pcs won’t work in the house? It won’t connect to the wifi

Apparently there is no IPv4 and not issuing a IP address

how can this be fixed? Tried deleting and installing adapters etc but nothing is working

XRaySpeX — Fri, 30 Jan 2026 22:35:12 GMT

Is the router still working at all? What light sequence is it showing?

Possibly the lightning strike triggered a power surge which frazzled your router. Phone up CS for a replacement.

Sj113 — Sun, 01 Feb 2026 10:53:34 GMT

Hey thanks for the reply

the router is still working on the TVs and phones

the light is aqua

I’ve tried deleting the WiFi and nothing is working

I’ve tried installing windows 11 again and still nothing

XRaySpeX — Sun, 01 Feb 2026 11:45:44 GMT

Can your PC's see the router's SSIS network?

What happens when you supply its pwd?