topic Re: BT in Broadband & Landline

BT

Kelme87 — Thu, 29 Jan 2026 10:57:42 GMT

Due to my bad experience with EE, I would like to find out how I can return to BT.

Re: BT

Rach_H — Thu, 29 Jan 2026 13:55:21 GMT

Welcome to the Community!

I'm sorry to hear that you're unhappy with the service you've recieved. I'd recommend reaching out to our team and they will be able to work with you to either resolve your issues, or cancel your plan so you can return to your previous plan.

Rach

Re: BT

Kelme87 — Fri, 30 Jan 2026 15:15:04 GMT

I won’t talk to someone who doesn’t respect me. Please send me email

Re: BT

XRaySpeX — Fri, 30 Jan 2026 15:18:38 GMT

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.