topic Why is this service such a useless load of rubbish - where is the email address in Broadband & Landline

Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:10:27 GMT

Answer this question.

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:11:13 GMT

Answer the question - why is there nobody at EE ???

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:11:39 GMT

why is there nobody at EE ??

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:12:01 GMT

Why is there nobody at EE ?

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:13:10 GMT

EE are extremely polite and courteous when they want your money, but can't help you when you ask them. They are an invisible entity.

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:16:28 GMT

welcome to the real world - this artificial stupidity is just a waste of time !!

A DISGRACE

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:21:12 GMT

Peter_W. Thanks a lot for referring us to ROB OTS.

Re: Why is this service such a useless load of rubbish - where is the email address

ivorhere — Mon, 26 Jan 2026 17:21:54 GMT

I HATE ROBOTS !!!!

Re: Why is this service such a useless load of rubbish - where is the email address

Schockwave — Mon, 26 Jan 2026 17:30:24 GMT

Hello @ivorhere ,

Welcome to the community,

This is a public forum, not customer service. There is no email address, and EE staff are around, just check here to find out:,

https://community.ee.co.uk/t5/EE-Community-info-News/Meet-our-Community-Team/td-p/1415489

You may also want to take a read here:

https://community.ee.co.uk/t5/EE-Community-info-News/EE-Community-How-to-guide/td-p/1158393

Anyway, is there anything we can help you with?

Re: Why is this service such a useless load of rubbish - where is the email address

Christopher_G — Mon, 26 Jan 2026 17:40:11 GMT

Hi @ivorhere

Welcome to the community.

I see @Schockwave has done a brilliant job of explaining what our community forum is for.

If you're a pay monthly mobile phone customer, there's a live chat service on the EE App, under the 'help' section.

If you have a non-account specific question, we'll do our best to help you here.

Chris

Re: Why is this service such a useless load of rubbish - where is the email address

XRaySpeX — Mon, 26 Jan 2026 17:41:27 GMT

What's the issue? Is your BB down?

There is no email addy for contacting EE. Try calling EE CS on the Freephone no.(Opt 1) in my sig.

Re: Why is this service such a useless load of rubbish - where is the email address

Christopher_G — Mon, 26 Jan 2026 17:42:42 GMT

Hi @ivorhere

Welcome to the community.

@Peter_W posted a link to one of our help pages about credit files. I seen your other post and have replied to that one.

Chris