topic Need help reconnecting to 5/6GHZ in Broadband & Landline

Need help reconnecting to 5/6GHZ

Muscat951 — Sat, 24 Jan 2026 18:46:46 GMT

I'm hoping someone can help me, we recently got Fibre Optic broadband but apparently too fast internet can mess with your ring camera. So I saw it recommended to disable 5/6ghz and let the camera connect to 2.4. I did that and re enables 5/6ghz. My Xbox tells me which ghz it's actually connected to and apparently it was still on 2.4, so I went back in and disable 2.4 and 5 to see if it forced connection back to 6. It didn't and despite the fact 2.4 is still disconnected it still shows as 2.4, how do I force it back to the higher ghz?

Re: Need help reconnecting to 5/6GHZ

XRaySpeX — Sat, 24 Jan 2026 19:48:11 GMT

@Muscat951 wrote:
how do I force it back to the higher ghz?

You don't! I Doubt that it wants to. It wants to stay on 2.4 GHz.

You said that you were recommended to disable 5/6 GHz and let the camera connect to 2.4. Then do so & don't worry that it stays on 2.4 when you reenable 5/6 GHz.

Better still, rather than disabling & reenabling bands, try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your problematic 2.4 GHz devices to that.

Re: Need help reconnecting to 5/6GHZ

Matt_124 — Mon, 26 Jan 2026 12:54:17 GMT

Outside of that, the current Xbox models are not compatible with 6GHz bands, only 2.4 & 5GHz as a WiFi 5 (802.11ac) device.

It would require WiFi 6e or WiFi 7 compatibility to be able to connect to a 6GHz band.