https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1595583#M132403 <P>No connection&nbsp; ot went off yesterday came on got for 2 minutes and gone again</P> Thu, 15 Jan 2026 20:47:39 GMT Sam590 2026-01-15T20:47:39Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1595583#M132403 <P>No connection&nbsp; ot went off yesterday came on got for 2 minutes and gone again</P> Thu, 15 Jan 2026 20:47:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1595583#M132403 Sam590 2026-01-15T20:47:39Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1595586#M132404 <P>What lights show on the router?</P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" target="_blank" rel="noopener noreferrer">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Thu, 15 Jan 2026 21:39:54 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1595586#M132404 XRaySpeX 2026-01-15T21:39:54Z