topic Re: How long does it take to get a refund for Switching to EE broadband in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592790#M131902 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4921338">@troddie</a>&nbsp;</P><P>Within 28 days but maybe delayed becase of the festive period if you have just switched. Please read the terms here:&nbsp;</P><P><A href="https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit" target="_blank">https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit</A></P><P>Thanks&nbsp;</P> Sun, 04 Jan 2026 09:02:25 GMT Northerner 2026-01-04T09:02:25Z How long does it take to get a refund for Switching to EE broadband https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592785#M131901 <P>How long does it take to get the refund for going through the switching service&nbsp;</P> Sun, 04 Jan 2026 08:30:44 GMT https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592785#M131901 troddie 2026-01-04T08:30:44Z Re: How long does it take to get a refund for Switching to EE broadband https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592790#M131902 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4921338">@troddie</a>&nbsp;</P><P>Within 28 days but maybe delayed becase of the festive period if you have just switched. Please read the terms here:&nbsp;</P><P><A href="https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit" target="_blank">https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit</A></P><P>Thanks&nbsp;</P> Sun, 04 Jan 2026 09:02:25 GMT https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592790#M131902 Northerner 2026-01-04T09:02:25Z Re: How long does it take to get a refund for Switching to EE broadband https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592801#M131903 <P>Thank you very much,&nbsp; they just dont put it very clear do they&nbsp;</P> Sun, 04 Jan 2026 09:50:37 GMT https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592801#M131903 troddie 2026-01-04T09:50:37Z Re: How long does it take to get a refund for Switching to EE broadband https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592804#M131904 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4921338">@troddie</a>&nbsp;: You should see it in your next bill.</P> Sun, 04 Jan 2026 10:16:49 GMT https://community.ee.co.uk/t5/Broadband-Landline/How-long-does-it-take-to-get-a-refund-for-Switching-to-EE/m-p/1592804#M131904 XRaySpeX 2026-01-04T10:16:49Z