topic Flashing green light on my WiFi extender. Tried resetting - powering on and off in Broadband & Landline

Flashing green light on my WiFi extender. Tried resetting - powering on and off

stuartburge456 — Fri, 02 Jan 2026 15:00:36 GMT

As I was saying tried all the usual fixes. Can’t find how to talk an engineer

can see any way to register a fault

Any help or advice?

thanks

Re: Flashing green light on my WiFi extender. Tried resetting - powering on and off

Ewan15 — Fri, 02 Jan 2026 15:17:31 GMT

@stuartburge456 What model of router do you have?

Re: Flashing green light on my WiFi extender. Tried resetting - powering on and off

XRaySpeX — Fri, 02 Jan 2026 15:25:15 GMT

Which model extender is it? There's no flashing Green listed in Fix a problem with EE WiFi Extender . Have you tried moving it around?

Try resetting it up by pairing it to the router nearby & them moving it to where you want it.

Re: Flashing green light on my WiFi extender. Tried resetting - powering on and off

stuartburge456 — Fri, 02 Jan 2026 15:50:11 GMT

Hi XRaySpecX

Tried moving around not change. I understand it's an extender 6. I also understand about the flashing green light is not referenced.

It starts flashing immediately on power up - I don't get any other colours no matter what I do- my last option is to throw it out the window.

I can't get it to pair to the hub - it's stubborn and only knows a flashing green light. When it was set up, it worked fine. It smells like an early latent failure.

Do you know if you can you pair by using a lan cable between the hub and extender to reset it.

Thanks

Re: Flashing green light on my WiFi extender. Tried resetting - powering on and off

stuartburge456 — Fri, 02 Jan 2026 15:52:48 GMT

Hi Ewan15

its the smart hub plus. It’s working fine. I even powered it down to see it was interfering with the extender - still get a flashing green light.

Re: Flashing green light on my WiFi extender. Tried resetting - powering on and off

XRaySpeX — Fri, 02 Jan 2026 16:47:19 GMT

Yes, pair it to the router by Ethernet, wait about an hour & then move it to where you want it.

Re: Flashing green light on my WiFi extender. Tried resetting - powering on and off

stuartburge456 — Fri, 02 Jan 2026 16:36:11 GMT

I will give it try - to see I can them to see each other.

Thanks again