topic Re: require a static IP in Broadband & Landline

require a static IP

Oakdene19 — Sun, 28 Dec 2025 15:16:39 GMT

I have a similar issue. We have fire to the cabinet and have a Smart Hub. Unfortunately, we have a number of devices that require a static IP which the SH wont allow to be set up. I purchased a TP-Link BE9300 router with the idea of the SH being set on bridge mode and the TP Link managing all the connected devices. I switched of the DHCP and wireless on the SH. Connected the TP Link to the SH by the WAN port but can't get any internet connection.

Is there a mistake I have made or missed something. Any help would be greatly appreciated

[Mod Edit: Missing title added]

Re: require a static IP

XRaySpeX — Sun, 28 Dec 2025 13:42:01 GMT

@Oakdene19 wrote:
we have a number of devices that require a static IP which the SH wont allow to be set up.

You surely mean a private local static IP? That can be done by setting "Always use this IP".

You don't specify which model of SH you have. What is the name of the EE BB plan you are on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: require a static IP

Oakdene19 — Sun, 28 Dec 2025 14:12:51 GMT

Apologies, I need a static IP on our home network for the devices not for the main modem/router Smart Hub. Our broadband plan is fibre broadband without landline and a speed of approx 40Mbps. We use Deco 5 discs to improve the signal as its a three storey property.

Re: require a static IP

XRaySpeX — Sun, 28 Dec 2025 14:37:52 GMT

@Oakdene19 : You have the (white) Smart Router, not the (black) Smart Hub.

All devices ought to be able to operate on a LAN with a dynamic public IP, as EE issues. What devices are you saying can't?

Going back to your OP, you should be connecting the TP-Link LAN to LAN.

Re: require a static IP

Oakdene19 — Sun, 28 Dec 2025 15:13:26 GMT

Hi, The TP Link is connecting to the SH but there is no internet connection, which I understand to be flowing through the SH as this SH is, from my little knowledge just there to handshake with the broadband. I have yet to connect any devices as there will be no internet traffic reaching them. I want to connect a NAS drive with external access if needed and our house is very automated with the mini server for the automation requiring a static IP along with a music server to allow speakers in various rooms. The SH has a port forwarding connection to allow external access for the house system

The TP link is connected to the LAN connection on the SH. I did switch off the wireless and DCHP on the SH. Once I get an internet connection through the SH, I will then connect the Deco 5 Discs.

Re: require a static IP

JimM11 — Sun, 28 Dec 2025 15:32:05 GMT

@Oakdene19 Did someone else set this up for you previously?

Re: require a static IP

XRaySpeX — Sun, 28 Dec 2025 15:43:43 GMT

@Oakdene19 wrote:
The TP link is connected to the LAN connection on the SH.

To which port of the TP-Link?

Just cuz you require external access out on the Net to certain devices at home doesn't mean you have to have a public static IP. You achieve that by the use of Port Forwarding & the services of a DDNS (Dynamic DNS) .

Re: require a static IP

Oakdene19 — Sun, 28 Dec 2025 15:39:01 GMT

No, I set up the SH about 9 months ago. I noticed a few issues recently and it appears to come from some of the devices not having a static IP. They did have a static IP when we were with BT but changed to EE about 9 months ago. I contacted EE but they can't offer a modem/router that allows a static IP with the broadband we have. There is no fibre in our area yet.

Re: require a static IP

Oakdene19 — Sun, 28 Dec 2025 15:40:57 GMT

the 2.5 WAN (blue connection) at the bottom

Re: require a static IP

XRaySpeX — Sun, 28 Dec 2025 15:46:06 GMT

Wrong! It should be connected to a LAN port of the TP-Link. Hence why you are not getting any Net connection at the devices.

Re: require a static IP

JimM11 — Sun, 28 Dec 2025 15:47:31 GMT

@Oakdene19 Are you sure that BT Supplied a static wan IP on the system, did not think the offered that service apart from on a business line?

Re: require a static IP

Oakdene19 — Sun, 28 Dec 2025 15:54:41 GMT

Thank you for your help. I have just read the instructions for the enth time and now I can see where my error is after you pointing it out. I will set it up again and hopefully all will be well

Can't thank you enough, also thanks to @JimM11 for their contribution. I will update you later

Re: require a static IP

XRaySpeX — Sun, 28 Dec 2025 15:57:38 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.