topic Broadband modem in Broadband & Landline

Broadband modem

Paul569 — Tue, 16 Dec 2025 19:33:06 GMT

FCC Hello

I have tried to get help but ee you can only text

i need a new box on wall as mine is broken where you plug the red wire in

any help please

Re: Broadband modem

XRaySpeX — Tue, 16 Dec 2025 19:38:03 GMT

You'll need to contact CS to get it replaced.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.