https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589691#M131285 <P>Full fibre 500 .One switch&nbsp;</P> Tue, 16 Dec 2025 14:48:06 GMT Cheeko72 2025-12-16T14:48:06Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589675#M131275 <P>I had my full fibre EE installed on 16 September. But have yet not received my switch offer</P> Tue, 16 Dec 2025 15:41:43 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589675#M131275 Cheeko72 2025-12-16T15:41:43Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589674#M131278 <P>I had my full fibre EE installed on 16 September. But have yet not received my switch offer</P> Tue, 16 Dec 2025 13:24:41 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589674#M131278 Cheeko72 2025-12-16T13:24:41Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589678#M131276 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4915211">@Cheeko72</a>&nbsp;: Full Fibre BB is not Mobile BB. Please clarify which you are enquiring about. There is no ISP switch offer for Mobile BB.</P><P>Which ISP are you switching from?</P><P>You aren't sent any switch offer; you have to claim it.&nbsp;<SPAN>EE will pay up to £300 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can&nbsp;claim this online @&nbsp;<A class="" href="https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit" target="_blank" rel="noopener noreferrer">Switch Broadband to EE and we'll pay your leaving fee</A></SPAN><SPAN>. It will be applied as a credit to your EE bill.</SPAN></P> Tue, 16 Dec 2025 13:38:50 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589678#M131276 XRaySpeX 2025-12-16T13:38:50Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589682#M131280 Full fibre 500 Tue, 16 Dec 2025 13:50:20 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589682#M131280 Cheeko72 2025-12-16T13:50:20Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589683#M131281 <P>No way is that mobile then!</P> Tue, 16 Dec 2025 13:51:20 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589683#M131281 XRaySpeX 2025-12-16T13:51:20Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589691#M131285 <P>Full fibre 500 .One switch&nbsp;</P> Tue, 16 Dec 2025 14:48:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589691#M131285 Cheeko72 2025-12-16T14:48:06Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589693#M131286 <P>Then claim for it from EE by providing the bills from whoever it was showing exit fees.</P> Tue, 16 Dec 2025 14:50:25 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-switching-credit/m-p/1589693#M131286 XRaySpeX 2025-12-16T14:50:25Z