topic Re: Left EE in Broadband & Landline

Left EE

jockwav1 — Fri, 12 Dec 2025 08:25:28 GMT

So glad i have now moved on to Plusnet after a year of hell having to reboot this terrible EE new router every single day.

Went through a year of,have you tried this have you tried that sent new EE router away for testing that EE suggested.

Cost me a £100 for that rubbish router which was pure rubbish equipment,i speak to the place that tested it & was told they only make sure it switches on & off.That is real technical i must say,EE have caused me a lot of headaches for a full year.

So glad i now have a Plusnet router that just works,that`s all i ever wanted,i would never use EE ever again,my headache has gone .🙄

Re: Left EE

XRaySpeX — Fri, 12 Dec 2025 11:36:53 GMT

@jockwav1 : You don't pay for EE BB routers. They loan them to you.

However I see you have posted before about a 4G mobile router, yet you have posted this in the Home BB forum. Which is this about?

Re: Left EE

Chris_B — Fri, 12 Dec 2025 11:32:26 GMT

@jockwav1 And yet you’ve not once said anything on here about this. For someone with a post history of 91 I find that strange.

why do you want/need validation because you say you changed ISP. Or more specifically you’ve changed ISP within the same group.

Re: Left EE

jockwav1 — Fri, 12 Dec 2025 13:04:02 GMT

This was all dealt with EE,that`s who i paid my money to!

Re: Left EE

jockwav1 — Fri, 12 Dec 2025 13:22:40 GMT

Nobody in ee has helped that`s the whole point!

[Mod comment: Edited for tone]

Re: Left EE

JimM11 — Fri, 12 Dec 2025 13:58:02 GMT

@jockwav1 Really, they normally deal efficiently with such issue's when and if Mobile side off the business!

Re: Left EE

Chris_B — Fri, 12 Dec 2025 15:57:27 GMT

@jockwav1 Perhaps if you had asked on here you might of got help from some very knowledgeable people. You’re now posting for the purpose of what ? Anyway your new forum is RIGHT HERE

Re: Left EE

Chris_B — Fri, 12 Dec 2025 16:00:51 GMT

@JimM11 I’ve never understood why someone who chooses to change providers still feels the need to use a forum of the old provider. Time to move on and let go because nothing can come of any sort of complaining.