topic Broadband disconnection in Milton Keynes in Broadband & Landline

Broadband disconnection in Milton Keynes

rayca0101 — Sun, 07 Dec 2025 23:41:18 GMT

Our broadband keeps disconnecting over the last two days and we have restarted the hub and modem for more than 20 times, it still says no internet connection.

Re: Broadband disconnection in Milton Keynes

XRaySpeX — Mon, 08 Dec 2025 02:32:56 GMT

@rayca0101 : What lights show on the router?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Broadband disconnection in Milton Keynes

rayca0101 — Mon, 08 Dec 2025 11:41:31 GMT

Contacted EE, they are sending me a new router.