EE Offer Complaint

Bub124 — Mon, 01 Dec 2025 23:12:40 GMT

I am having the same problem. I’m going round and round with both Sky and EE. It appears to be that EE’s offer is a sham. They are requesting information that simply can’t be provided in the format they are requesting, therefore we can’t meet their T&cs and as a consequence they’re closing the case. Very very bad form. I will be taking this as far as the ombudsman as I think it is a very bad way to treat customers.

[Mod edit: Title added.]

Re: EE Offer Complaint

Katie_B — Tue, 02 Dec 2025 08:43:34 GMT

Hi @Bub124.

Thanks for coming here.

I am sorry to hear you have not been able to get this resolved.

I would recommend following the link provided by @Peter_W and completing the online complaint form.

A member of our team will then be in touch to discuss this further.

Katie

topic Re: EE Offer Complaint in Broadband & Landline

EE Offer Complaint

Re: EE Offer Complaint