topic Re: Asus router on EE FTTP in Broadband & Landline

Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 11:29:32 GMT

Hi, I currently have my internet with BT. It is 900Mbps FTTP. I am planning to switch to EE's 1.6 GB FTTP service.

I have a Asus Ai Mesh network I want to keep and want to use my own Asus router instead of the one supplied EE

I'd like to know if there is any configuration I will need to do such as VLAN tagging or is it exactly the same as setting it up for BT FTTP, just setting the connection type to PPPoE and username / password..

Thank.you.

Re: Asus router on EE FTTP

XRaySpeX — Mon, 01 Dec 2025 11:44:06 GMT

It should be identical to BT. There is no VLAN ID with FTTP.

Re: Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 16:39:16 GMT

Thanks this us what I thought.

But when I double checked the configuration for asus on ee FTTP it was mentioning VLAN tagging on the WAN side.

I'm guessing based on your answer it was probably referring to FTTC.

Re: Asus router on EE FTTP

XRaySpeX — Mon, 01 Dec 2025 16:54:28 GMT

Yes, it would be. You could try 101 if it insists on a value.

Does that ASUS router incorporate a modem? The VLAN ID is on the modem side but the modem is the ONT. Have you set the WAN to Ethernet > PPPoE?

In Using & Configuring a Third Party Router you'll find everything you need to set up your router incl. the BB PPPoE creds. which are now the same as BT's.

Re: Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 21:09:41 GMT

As i mentioned in my 1st post I haven't made the switch yet. I'm ordering it tonight.

I was asking to make sure it was going to be a simple plug and play switch.

So from what I understand once the switch is done I should be able to leave everything on the router the same as it is now on BT FTTP especially since both BT and EE use the sam PPPoE and username / password?

No configuration should be needed. Correct?

Any idea how lobg it takes to get the switch done?

Thanks

Re: Asus router on EE FTTP

JimM11 — Mon, 01 Dec 2025 21:41:33 GMT

@Mpearson1968 Have you checked to see, BT to EE is a like for like so the EE FF900 gigabit service, will be surprised if the allow you to get the 1.6Gb/s, time will be 14-21 day's as the ONT will require to be changed over to the 2.5Gb/s interface version!

Re: Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 22:22:20 GMT

Why would you be surprised if they let me have 1.6Gbs?

I was directed to them by BT and when looking at the EE website and puting in my full address it comes up as available for me.

Re: Asus router on EE FTTP

XRaySpeX — Mon, 01 Dec 2025 22:37:15 GMT

Ah, yes, of course, you are not yet on EE. You can't finalise the Asus's settings until you are. So no point yet in wondering about VLAN tagging. It shouldn't even require it.

Yes, EE BB will work just as well with the settings you had for BT.

Re: Asus router on EE FTTP

JimM11 — Mon, 01 Dec 2025 22:29:25 GMT

@Mpearson1968 No problem then if BT are taking care off your transfer to EE and onto the 1.6Gb/s package then go for it!

Re: Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 22:38:59 GMT

BT Just said if I wanted faster than 900Mbps to switch to EE.

All I have to do is place the order via the EE website as a new customer and they will take care if everything else.

£60.99 a month plus CPI rise for 1.6Gbps for 2 years seem too good to.not take considering BT want me to renew for £87 just for 900Mbps

Attached picture is the offer that comes up

Re: Asus router on EE FTTP

JimM11 — Mon, 01 Dec 2025 22:40:54 GMT

@Mpearson1968 Would get it done then, as a BT customer you are NOT a new EE customer, may just fall apart when you try to place the order!

Re: Asus router on EE FTTP

XRaySpeX — Mon, 01 Dec 2025 22:46:22 GMT

@Mpearson1968 wrote:
£60.99 a month plus CPI rise for 1.6Gbps for 2 years

CPI rises are no longer allowed. Rises must be a fixed sum of £'s & p's, £4 pm in the case of BB as you see in that screenshot.

I do 2nd @JimM11 's view of the risk of coming at EE as a "new cust" from BT.

Re: Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 22:46:40 GMT

I hope not since BT suggested it.

The agent said is a marketing strategy hence the higher BT prices for lower speeds. They want to encourage residential connections over to EE whilst BT concentrates on businesses.

Re: Asus router on EE FTTP

XRaySpeX — Mon, 01 Dec 2025 22:50:50 GMT

Yes, BT's strategy is to encourage residential connections over to EE whilst BT concentrates on businesses but BT 900 Meg to EE 1.6 Gig was frowned upon..

Re: Asus router on EE FTTP

Mpearson1968 — Mon, 01 Dec 2025 23:30:04 GMT

I will call EE tomorrow and get clarification.

Still don't understand why they would care so long as BT / EE keep you as a customer, its a win win.

Re: Asus router on EE FTTP

XRaySpeX — Mon, 01 Dec 2025 23:34:13 GMT

Logistics! It's a completely diff provisioning system & journey from 1 Gig & below. EE get it directly from OR rather than indirectly from BT Wholesale.

Re: Asus router on EE FTTP

Mpearson1968 — Tue, 02 Dec 2025 12:37:03 GMT

OK, so I called EE today. The first person I spoke to admitted they weren’t fully sure how to move my connection from BT FTTP 900 Mbps to EE’s 1.6 Gbps service, but they did say it’s a common and well-known issue.

They explained that EE has now set up a new department specifically to deal with this problem, and transferred me over.

This newly created team is called the Remedies Department.

As soon as I got through to them, they said their entire job is to fix this exact issue, and that there’s now a proper procedure in place.

Previously, EE were doing a standard “line takeover” from BT, and that’s where everything fell apart. The real problem was that Openreach weren’t testing the existing BT-installed ONTs to confirm whether they could handle speeds up to 2.5 Gbps. A lot of those older BT ONTs can take 2.5 Gbps in, but the Ethernet port going out to the router is limited to 1 Gbps — meaning customers were paying for speeds they could never actually receive.

The new solution is that EE now cancels the customer’s old BT account entirely and sets them up as a brand-new EE customer. This has two big benefits:

1. It forces Openreach to test the existing ONT and replace it with a multi-gig version if needed.

2. You get treated as a new customer, so you qualify for the new-customer pricing.

My order is now done and the switchover is booked for two weeks’ time.

Happy days.

Re: Asus router on EE FTTP

JimM11 — Tue, 02 Dec 2025 12:59:35 GMT

@Mpearson1968 There you go, could not ask for anything better then, new connection, new price, and if you want to you can check the ONT yourself, yellow coloured or orange coloured Ethernet connected socket, Yellow 1Gb/s, and Orange 2.5Gb/s that's easy for you to do!

Openreach ONT Speedtest of 1.6gbs - The EE Community

If you need this is what an Asus XT8 does for speed!

Asus XT8 mesh connected and Speed available!