topic Re: No internet in Bridlington in Broadband & Landline

No internet in Bridlington

Wish17 — Tue, 25 Nov 2025 00:38:00 GMT

Anybody having issues with no internet yo15 area

Re: No internet in Bridlington

Lulabell13 — Tue, 25 Nov 2025 00:42:43 GMT

Same in Liverpool. I think they’re doing repairs according to the app.

Re: No internet in Bridlington

Joshgiddy — Tue, 25 Nov 2025 00:58:20 GMT

Western supermare.

My internet went down about 12 o'clock

On the ONT device the PON is a solid green light good

LOS (loss of network) is completely off. Good

The LAN is completely off (only turns on for a couple second when I re-start the ONT box) bad

Re: No internet in Bridlington

Coombsy10 — Tue, 25 Nov 2025 01:00:19 GMT

LOS Is solid red here south wales. No internet. Whats caused this? Anyone have any news from EE on times?

Re: No internet in Bridlington

Christopher_G — Tue, 25 Nov 2025 11:56:50 GMT

Hi all.

It looks like you're all in different areas, so I don't think your issues are related to each other.

If you're having problems with your broadband service, I recommend following the steps on this Fix An EE Broadband Connection Problem help page.

If you're still having problems after that, I suggest speaking with our broadband technical support team so that they can look into it further.

Thanks

Chris

Re: No internet in Bridlington

XRaySpeX — Tue, 25 Nov 2025 12:32:03 GMT

@Wish17 , @Coombsy10 , @Joshgiddy , @Lulabell13 : What lights show on the router?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?