topic Re: I can’t seem to connect to the set up WiFi controls , tried everything in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584921#M130428 <P>Are you currently using a VPN? If so switch this off and re-try.&nbsp;</P> Mon, 24 Nov 2025 15:45:39 GMT fittenshrivel 2025-11-24T15:45:39Z I can’t seem to connect to the set up WiFi controls , tried everything https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584471#M130294 Sat, 22 Nov 2025 11:47:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584471#M130294 Crusader606 2025-11-22T11:47:39Z Re: I can’t seem to connect to the set up WiFi controls , tried everything https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584485#M130296 <P>What is the "everything" you tried? You are using the EE App to do it?</P> Sat, 22 Nov 2025 12:52:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584485#M130296 XRaySpeX 2025-11-22T12:52:08Z Re: I can’t seem to connect to the set up WiFi controls , tried everything https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584630#M130337 <P>I’ve tried it on the app with no joy , followed all the steps is says to do , restarts and resets , reinstalled app and still no joy , next step I think is to contact EE and see what they can do&nbsp;</P> Sun, 23 Nov 2025 10:22:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584630#M130337 Crusader606 2025-11-23T10:22:17Z Re: I can’t seem to connect to the set up WiFi controls , tried everything https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584654#M130358 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4899309">@Crusader606</a></SPAN>&nbsp;</P> <P>What is happening when you try to connect to the WiFi controls?</P> <P>Do you see any kind of error message?</P> <P>Are you able to login to the app to view your broadband account details?</P> <P>Michael</P> Sun, 23 Nov 2025 12:47:51 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584654#M130358 Michael_D 2025-11-23T12:47:51Z Re: I can’t seem to connect to the set up WiFi controls , tried everything https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584837#M130415 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7938.png" style="width: 1179px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/40934i131EED0246965D82/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7938.png" alt="IMG_7938.png" /></span></P><P> I get this every time I try , it used to work and then just stopped working</P> Mon, 24 Nov 2025 12:45:51 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584837#M130415 Crusader606 2025-11-24T12:45:51Z Re: I can’t seem to connect to the set up WiFi controls , tried everything https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584921#M130428 <P>Are you currently using a VPN? If so switch this off and re-try.&nbsp;</P> Mon, 24 Nov 2025 15:45:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-can-t-seem-to-connect-to-the-set-up-WiFi-controls-tried/m-p/1584921#M130428 fittenshrivel 2025-11-24T15:45:39Z