topic Re: Back up hub in Broadband & Landline

Back up hub

lizchris15 — Tue, 18 Nov 2025 14:03:08 GMT

Our back up hub has red flashing lights at the bottom.. what does this mean and what do we do

Re: Back up hub

XRaySpeX — Tue, 18 Nov 2025 14:06:49 GMT

What hub is it? What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Back up hub

lizchris15 — Tue, 18 Nov 2025 14:29:52 GMT

Thanks !

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Re: Back up hub

JimM11 — Tue, 18 Nov 2025 15:28:48 GMT

@lizchris15 Are you talking about an EE Hybrid unit if that is your reference to a backup hub? If so the details are linked below for you!

https://ee.co.uk/help/broadband/getting-started/hybrid-connect-set-up
https://ee.co.uk/help/broadband/fix-problem/fix-smart-hybrid-connect-broadband-problems

Re: Back up hub

lizchris15 — Tue, 18 Nov 2025 16:36:52 GMT

Thankyou so much

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