https://community.ee.co.uk/t5/Broadband-Landline/Advice/m-p/1583078#M130074 <P>Broadband service suspended, had not noticed been returned to my bank. My bill has now been paid, however I am trying to speak to an actual human. As every time I call 150 or 0330 numbers it keeps wanting me to pay the amount before I can select another option.</P><P>Any idea how to bypass, shall I just select another option! And hope the can transfer</P><P>&nbsp;</P> Sun, 16 Nov 2025 10:55:01 GMT Jackiann28 2025-11-16T10:55:01Z https://community.ee.co.uk/t5/Broadband-Landline/Advice/m-p/1583078#M130074 <P>Broadband service suspended, had not noticed been returned to my bank. My bill has now been paid, however I am trying to speak to an actual human. As every time I call 150 or 0330 numbers it keeps wanting me to pay the amount before I can select another option.</P><P>Any idea how to bypass, shall I just select another option! And hope the can transfer</P><P>&nbsp;</P> Sun, 16 Nov 2025 10:55:01 GMT https://community.ee.co.uk/t5/Broadband-Landline/Advice/m-p/1583078#M130074 Jackiann28 2025-11-16T10:55:01Z https://community.ee.co.uk/t5/Broadband-Landline/Advice/m-p/1583085#M130075 <P>Pay for what, the call or your (already paid) bill? Is this before you speak to anyone?</P><P>Try calling EE CS on the Freephone no. (Opt 1)&nbsp; in my sig.</P> Sun, 16 Nov 2025 11:46:22 GMT https://community.ee.co.uk/t5/Broadband-Landline/Advice/m-p/1583085#M130075 XRaySpeX 2025-11-16T11:46:22Z