https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581560#M129805 <P>If your BB isn't being installed until the 17th, it's probably still on the previous resident's BB &amp; so your EE router won't work on it.</P><P>What is the name of the EE BB plan you have ordered there including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</P> Mon, 10 Nov 2025 18:02:47 GMT XRaySpeX 2025-11-10T18:02:47Z https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581547#M129804 <P>Moved home this week so was unable to get internet out on till 17th I have a smart hub they sent me but internet keeps going off</P> Mon, 10 Nov 2025 17:41:46 GMT https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581547#M129804 Kimrxo 2025-11-10T17:41:46Z https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581560#M129805 <P>If your BB isn't being installed until the 17th, it's probably still on the previous resident's BB &amp; so your EE router won't work on it.</P><P>What is the name of the EE BB plan you have ordered there including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</P> Mon, 10 Nov 2025 18:02:47 GMT https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581560#M129805 XRaySpeX 2025-11-10T18:02:47Z https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581585#M129811 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4891139">@Kimrxo</a>&nbsp;Was it a 4G temp mobile internet connection device that EE have sent until the BB Install is completed?</P> Mon, 10 Nov 2025 19:07:41 GMT https://community.ee.co.uk/t5/Broadband-Landline/Internet/m-p/1581585#M129811 JimM11 2025-11-10T19:07:41Z