topic Re: Broadband not working in Broadband & Landline

Broadband not working

McGuire89 — Sun, 09 Nov 2025 14:54:56 GMT

Hi my broadband has stopped working and the router just keeps flashing

Re: Broadband not working

Northerner — Sun, 09 Nov 2025 15:11:43 GMT

Hi @McGuire89

Tried restarting.

Which router and what colour light is flashing.

Thanks

Re: Broadband not working

XRaySpeX — Sun, 09 Nov 2025 19:57:17 GMT

What colour lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?