topic Re: Question about the power supply to my Hub please. in Broadband & Landline

Question about the power supply to my Hub please.

Marg0105 — Thu, 06 Nov 2025 17:44:02 GMT

I need to disconnect the power to my hub for a few seconds. ( one minute max) I am concerned/scared in case it doesn't start again as I depend on it.

How likely is it to reconnect and work as it is doing currently please?

I have fibre to the premises and the hub is about 9 months old.

I tried to ask by phoning EE but just got diverted to an automatic text based system.

Thank you

Re: Question about the power supply to my Hub please.

Profile closed — Thu, 06 Nov 2025 18:12:14 GMT

Marg, I had to fit a new downstairs socket yesterday so that meant turning the power off that circuit, which includes the router. Turned power back on after and the router re-connected fine, as I expected it to do.

Should be no problem. If there is, come back here some other way, maybe a phone on 4/5G if you have one, or a neighbour.

Re: Question about the power supply to my Hub please.

XRaySpeX — Thu, 06 Nov 2025 18:21:46 GMT

It will connect up again almost immediately as long as you don't keep doing it frequently.

Re: Question about the power supply to my Hub please.

Marg0105 — Thu, 06 Nov 2025 18:35:24 GMT

Thank you Minkey1 and XRaySpeX for your prompt, helpful & encouraging replies. It will be a one-off.

Love how you have listed the kit you are using 😀

Marg