topic Re: replacement hub power supply with no bag for return in Broadband & Landline

replacement hub power supply with no bag for return

John_Nixon — Mon, 03 Nov 2025 16:20:54 GMT

There was no bag provided. I am wondering whether I could just return the old adaptor in the jiffy bag it came in having the return address GX0 Harding Road Milton Keynes MK 10 0DG? Alternatively could I obtain from you a postage paid return label (by email) I could attach to it? Thanks in advance. John Nixon

Re: replacement hub power supply with no bag for return

John_Nixon — Mon, 03 Nov 2025 16:11:18 GMT

I had the opposite problem. There was no bag provided. I am wondering whether I could just return the old adaptor in the jiffy bag it came in having the return address GX0 Harding Road Milton Keynes MK 10 0DG? Alternatively could I obtain from you a postage paid return label (by email) I could attach to it? Thanks in advance. John Nixon

Re: replacement hub power supply with no bag for return

JimM11 — Mon, 03 Nov 2025 16:22:43 GMT

@John_Nixon All the search help see what works best.

Search results for "return items"

Re: replacement hub power supply with no bag for return

JimM11 — Mon, 03 Nov 2025 16:26:44 GMT

@John_Nixon See which one helps!

Search results for "return items"

Re: replacement hub power supply with no bag for return

XRaySpeX — Mon, 03 Nov 2025 19:20:56 GMT

You should've received a return bag with replacement PSU. I did. It was ginormous!

If you have not received a return bag you may call 0330 123 1105 for 1.

When posting it, keep the proof of postage as evidence in case EE deny receiving it & make a note of its serial no.