topic Re: Broadband upgrade - am I tied in? in Broadband & Landline

Broadband upgrade - am I tied in?

Daviesn8 — Sat, 01 Nov 2025 17:52:33 GMT

Hi guys. I’m out of contract on EE broadband- about to move home. Not sure who we will opt for in future. But being “upgraded” to fibre broadband with digital land line. Does this tie me in to a new deal/ contract or can we move and potentially terminate without penalty?

Re: Broadband upgrade - am I tied in?

XRaySpeX — Sat, 01 Nov 2025 18:52:28 GMT

An EE Home Move whilst free in itself starts you into a new 2 year contract.

Re: Broadband upgrade - am I tied in?

Daviesn8 — Sun, 02 Nov 2025 13:23:37 GMT

Just checking. Im out of contract. With EE upgrading us to a new fibre/digital deal. . Will this put us back in to contract or not?

I dont want to be in contract due to moving.

Thanks!

Re: Broadband upgrade - am I tied in?

Matt_124 — Sun, 02 Nov 2025 13:44:01 GMT

If you are changing package/price then yes this would involve a new minimum term.

Re: Broadband upgrade - am I tied in?

Ali_A — Sun, 02 Nov 2025 14:34:33 GMT

Hi @Daviesn8

As @Matt_124 mentioned, signing up to a new deal/upgrade will tie you into a new contract.

However If you do upgrade to a new fibre/digital, subject to the services being available at your new address, you may be able to complete a like-for-like home move continuing the contract at your new location.

Have a look at Moving home with EE Broadband and home phone for more information about moving home.

Ali