topic Re: Flashing orange broadband not working in Broadband & Landline

Flashing orange broadband not working

Ashtreecurler — Sat, 01 Nov 2025 11:32:57 GMT

We had our hall decorated this week and at some stage our WiFi router has been only flashing orange.

Have done hard reset... turned off and on... spoke to EE guide who said line into house looks fine so need an engineer out.

Have a 11 year old dying to watch international rugby match tonight though! Any other tricks worth trying? Is it worth buying a new dsl cable?

Re: Flashing orange broadband not working

XRaySpeX — Sat, 01 Nov 2025 11:40:43 GMT

Flashing Orange would indicate your router is not connected to BB. Your decorations must have disturbed or broken the DSL cable between the phone socket & the router.

Re: Flashing orange broadband not working

JimM11 — Sat, 01 Nov 2025 12:18:00 GMT

@Ashtreecurler Link may help you below, but there are Hub, Cable to and from the phone socket, and cable away from the phone socket to OR connection! Hard to say what type off connection that you have!

https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean