topic Re: Final Bill address in Broadband & Landline

Final Bill address

Whatevermatey — Wed, 29 Oct 2025 21:18:25 GMT

Hi. I’ve switched to a new provider when moving home and they’ve asked for my final bill from EE but with my new address on it. Can EE send a paper bill that displays my new address?

Thanks

Re: Final Bill address

XRaySpeX — Wed, 29 Oct 2025 21:39:37 GMT

If you had EE BB at your old addy & never moved it under EE to your new addy as a Home Move how can EE be expected to bill you at your new addy?

Furthermore you never moved your BB from EE to the new ISP at some particular addy & so it doesn't count as a BB migration & it shouldn't be eligible for repayment of EE leaving fees by the new ISP, if that's what you are after.

Re: Final Bill address

JimM11 — Wed, 29 Oct 2025 22:07:38 GMT

@Whatevermatey I~~f you never had EE at that address then there is nothing for you to get. You should have moved with EE before setting~~ up ~~with the new ISP.~~

Op has it all under control.

[Mod edit: Tone adjusted for politeness.]

Re: Final Bill address

Whatevermatey — Wed, 29 Oct 2025 21:58:32 GMT

They told me they’d be sending out a final bill after my service was terminated when I moved. Why would they post a bill to an address I’m no longer at?

Re: Final Bill address

Whatevermatey — Wed, 29 Oct 2025 21:58:54 GMT

Jesus Christ, chill out brah.

Re: Final Bill address

XRaySpeX — Wed, 29 Oct 2025 22:25:16 GMT

Cuz that's your registered home addy of your EE BB installation. Home BB is naturally tied to a specific location. You may inform EE of a change of postal addy for communication purposes but your bills will still reflect where the BB was supplied.