https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578480#M129242 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3439084">@janeybee100</a>&nbsp;You need to call EE CS for that!</P> Tue, 28 Oct 2025 20:18:51 GMT JimM11 2025-10-28T20:18:51Z https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578467#M129241 <P>I was without broadband for over a week due to a faulty power cable. It took three attempts for a replacement to be sent out. I would like compensation for the 8 days I&nbsp;<SPAN>was without service.</SPAN></P> Tue, 28 Oct 2025 19:00:37 GMT https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578467#M129241 janeybee100 2025-10-28T19:00:37Z https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578480#M129242 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3439084">@janeybee100</a>&nbsp;You need to call EE CS for that!</P> Tue, 28 Oct 2025 20:18:51 GMT https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578480#M129242 JimM11 2025-10-28T20:18:51Z https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578545#M129256 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3439084">@janeybee100</a></SPAN>&nbsp;</P> <P>Just to add to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4314848">@JimM11</a></SPAN>'s advice, you can see more information about our autocompensation on our <A href="https://ee.co.uk/help/broadband/fix-problem/automatic-compensation" target="_blank">web page</A>.</P> <P>Chris S</P> Wed, 29 Oct 2025 09:24:12 GMT https://community.ee.co.uk/t5/Broadband-Landline/Compensa/m-p/1578545#M129256 Chris_S 2025-10-29T09:24:12Z