Wifi Pro extender will not link to hub

Jamwad1 — Fri, 17 Oct 2025 06:49:04 GMT

I have a wifi pro extenders that will not connect to the hub. Also, when I can finally get it connected to the hub and I turn it off at the wall and back on, it's no longer connected.

I have tried connecting via ethernet and the light goes Aqua. As soon as I unplug it, move it to where I want it and turn it on I just get the flashing amber light and it won't connect.

I have tried connecting with the WPS buttons and that doesn't work.

I have tried connecting using the app and that wont connect it

I have tried all the above after pressing the factory reset button and still no joy.

Lastly, the first wifi pro extender I got had the same issue, EE sent a new one and this is having the same issue.

Does anyone know how to fix it?

Re: Wifi Pro extender will not link to hub

JimM11 — Fri, 17 Oct 2025 12:08:27 GMT

@Jamwad1 Do the Ethernet setup option, leave them 24-48hrs like that and then disconnect and move, once done just leave it until the mesh works itself out. Two links below to help it out!

https://ee.co.uk/help/broadband/getting-started/setting-up-smart-wifi
https://ee.co.uk/help/broadband/fix-problem/fix-problems-with-smart-wifi

topic Re: Wifi Pro extender will not link to hub in Broadband & Landline

Wifi Pro extender will not link to hub

Re: Wifi Pro extender will not link to hub